Privacy Policy
Last updated: January 2026
Introduction
Tola Tiles ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tile installation services.
Information We Collect
Personal Information
When you request a quote or contact us, we may collect:
- Name (first and last)
- Email address
- Phone number
- Project details and service preferences
- Property address (for service quotes)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Schedule and perform tile installation services
- Communicate with you about your project
- Send follow-up communications about our services
- Improve our website and customer experience
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze website traffic, understand user preferences, and improve our services. You can control cookie settings through your browser preferences.
Third-Party Services
We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information about your visits to our site and other websites.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (with confidentiality agreements)
- Legal authorities when required by law
- Professional advisors (lawyers, accountants) as needed
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: